Why Climbing Gyms Choose Altuum | Gym Operations & Consulting
Running a climbing gym comes with unique challenges—from optimizing operations to managing staff, engaging members, and ensuring long-term sustainability. At Altuum, we bring hands-on experience, structured solutions, and a deep understanding of the climbing industry to help gyms streamline workflows, build stronger teams, and create thriving communities.
Unlike traditional consulting firms, we don’t rely on generic business strategies—we apply real-world, climbing gym-specific expertise to deliver actionable solutions that work. Whether you're looking to optimize efficiency, improve staff training, refine route setting logistics, or enhance member retention, we provide the clarity and structure needed to make lasting improvements.
📌 Discover what sets Altuum apart and how we can help your gym reach its full potential.
Altuum isn’t just helping gyms—it’s improving the entire climbing industry. See what gym owners, vendors, and industry leaders have to say.
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![Testimonial from Josh Helke, Founder of Organic Climbing, highlighting Altuum Consulting's impact on gym operations, ordering, and staff training efficiency.]()
"Organic Climbing has known Nikki for years, and from our perspective, all the gyms she's been a part of have had streamlined ordering, receiving, and payment procedures in place. Even when we don't work directly with Nikki, the staff she's trained to order and receive our products clearly know what they’re doing."
Josh Helke, Founder, Organic Climbing
Still Have Questions? We’ve got Answers!
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Altuum specializes in climbing gym operations, but many of our strategies—such as staff training, operational efficiency, and community engagement—apply to other gym models as well. If you run a boutique fitness facility and believe our expertise aligns with your needs, let’s chat!
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Our Summit Package is designed for ongoing support, but there’s no required commitment. We’ll work with you as long as it provides value for your gym. Many gyms opt for 6-12 months of consulting, but the timeline is flexible based on your needs.
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Yes! The Basecamp Package is a one-time operations audit with a strategy roadmap and follow-up support.
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Ascent is hands-on implementation support for specific improvements. Summit is ongoing, high-level consulting for continuous refinement and scaling.
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We offer both! On-site visits are available for deeper assessments, but remote consulting allows us to support your gym no matter where you’re located.
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Yes! Many fitness facilities, community centers, and park districts have climbing walls that operate differently from full-scale climbing gyms. These spaces often face unique operational challenges, from staffing limitations to programming constraints and facility integration.
Many of our consultants—including our founder—started their climbing journeys on walls like these. We understand the distinct needs of smaller climbing walls within larger organizations, and we’re equipped to help them streamline operations, improve programming, and enhance overall efficiency.
Let us help your climbing wall operate at its full potential, no matter the setting.
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Most likely, yes! In addition to our core consulting services, we specialize in streamlining unique challenges such as retail ordering and receiving, competitive team structures, and program development. Every gym has its own operational hurdles, and we’re here to help find solutions that work for you. If you’re facing a challenge not covered in our packages, reach out—we’d love to see how we can help.
The Challenge: A Gym with Untapped Potential
This gym was built on passion and a thriving climbing culture, but behind the scenes, operational inefficiencies were holding it back.
⚡Staff workflows and scheduling gaps led to inconsistencies and inefficiencies.
⚡A lack of clear policies for emergency response, staff expectations, and communication created uncertainty.
⚡Unstructured career progression left employees feeling stagnant, leading to high turnover.
⚡Route setting inefficiencies caused decision fatigue and slowed output.
⚡Limited community engagement meant missed opportunities for member retention and gym culture growth.
Without structured systems, these obstacles prevented the gym from reaching its full potential.
Real-World Case Studies: Climbing Gyms We've Helped Optimize
The Solution: Structure, Systems & Staff Development
At Altuum, we believe climbing gyms thrive with clarity, structure, and sustainable strategies. Through hands-on leadership and deep industry experience, we developed and implemented solutions to directly address these challenges.
✅ Policy Development & Implementation
Created clear policies for staff expectations, emergency action plans, cell phone use, and more.
Redesigned scheduling systems to minimize last-minute changes and improve coordination.
✅ Staff Development & Training
Developed defined career pathways for staff at all levels, improving retention.
Built pay structures aligned with performance & growth, providing strong incentives.
Designed custom training programs tailored to staff strengths and interests.
✅ Optimizing Route Setting Efficiency
Eliminated decision fatigue for setters, allowing more creativity & efficiency.
Implemented structured setting plans to improve workflow while maintaining diverse, engaging routes.
✅ Community Engagement & Member Retention
Planned community-driven events to increase engagement and long-term retention.
Partnered with local nonprofits to promote inclusivity and create connections.
Fostered a welcoming, thriving gym culture through strategic outreach & engagement.
The Impact: A More Efficient, Engaged & Sustainable Gym
By implementing structured systems, fostering staff growth, and enhancing community engagement, this gym transformed into a highly efficient, well-supported, and thriving facility. These strategies became the foundation of what Altuum delivers to every gym we work with—real-world solutions designed for long-term success.
📌 Want to take your gym to the next level? Let’s build something great together. Explore our services or learn more about our story.
The Challenge: A Gym Stuck in the Past
This gym had a strong legacy but was struggling to evolve. Staff burnout was high, employees felt disengaged, and members didn’t feel valued. Key issues included:
⚡ Outdated policies – Rules and procedures hadn’t been updated in decades, creating friction for both staff and members.
⚡ Inefficient scheduling – The schedule was posted too late, making it difficult for staff to plan their time outside of work.
⚡ Lack of staff & member engagement – Employees weren’t given growth opportunities, and members lacked meaningful ways to connect with the gym.
The Solution: Modernizing Systems & Rebuilding Engagement
With a strategic, systems-based approach, Altuum helped this gym retain staff, improve policies, and strengthen community engagement:
✅ Updated policies & procedures – Modernized guidelines while keeping them aligned with company values.
✅ Revamped scheduling practices – Implemented clearer scheduling systems and ensured schedules were posted earlier, giving staff better work-life balance.
✅ Developed staff training & growth pathways – Built internal workshops and clinics so employees could improve skills & find new opportunities.
✅ Strengthened member engagement – Launched community-focused events that connected members & encouraged long-term retention.
The Impact: A Thriving Gym Culture & Invested Staff
By bringing policies, scheduling, and engagement into the modern era, this gym saw:
🔥 Reduced staff burnout & turnover
🔥 Higher member satisfaction & retention
🔥 A stronger, more engaged climbing community
📌 Looking to modernize your gym’s operations & culture? Explore our services.
📞 Let’s talk → Get in touch today.
